FAQ – AHK Mart
Find answers to the most commonly asked questions below.
🛒 Orders
1. How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the steps to complete your order.
2. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Contact us as soon as possible for cancellation.
🚚 Shipping & Delivery
3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
4. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected orders/locations.
5. How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.
💰 Payments
6. What payment methods do you accept?
We accept:
- UPI
- Debit/Credit Cards
- Net Banking
- Cash on Delivery (COD)
🔄 Returns & Refunds
7. Do you accept returns?
Yes, we accept returns only for damaged or incorrect products.
8. How can I request a refund?
Contact us with your order details and product images within 48 hours of delivery.
🌸 Products (Attar & Perfume)
9. Are your attars alcohol-free?
Yes, our attars are 100% alcohol-free and skin-friendly.
10. How long do your perfumes last?
Our perfumes are designed to be long-lasting, typically 6–12 hours depending on usage and skin type.
11. How should I apply attar/perfume?
Apply on pulse points like wrists, neck, and behind ears for best results.
📞 Support
12. How can I contact AHK Mart?
You can contact us via:
📧 Email: ahkessence21@gmail.com
📞 Phone: 9528146336
If you still have questions, feel free to reach out — we’re always happy to help!
Thank you for shopping with AHK Mart.